Virginia DMV review in progress - enrollment closed pending operating approval

Virginia Course Information

Review this Virginia course information, student responsibilities, and course controls before purchasing, enrolling, or relying on completion for court, employer, insurance, or DMV purposes.

Virginia course quick facts

Course details

Your Virginia course details are ready below.

Total course length

8 hours total, including the final exam.

Passing score

80% on the final exam.

Certificate and DMV reporting

Virginia requires licensed providers to electronically report completion within 24 hours. This site will publish its final certificate and reporting workflow after DMV approval and public enrollment opens.

Submission status

The Virginia provider submission has been filed and remains under review by Virginia DMV. Public enrollment, payment, and certificate issuance remain closed until Virginia DMV issues operating approval. Students should review course information carefully and confirm acceptance for their specific requirement before relying on completion once the course opens.

Provider contact information

Before enrolling, students can review the Virginia Driver Improvement Course name, posted fee, toll-free student support line, support email, and other required provider contact details on the course information and registration pages. After free account signup and launch, secure portal messaging remains the primary student-support path for course, certificate, and account questions.

Court and eligibility responsibility

Students are responsible for confirming that an online Virginia driver improvement course is acceptable for their specific court, employer, insurance, or DMV requirement before enrolling.

Technology and independent use

To benefit from the course, students must be able to work independently and be comfortable using a computer.

Online-only administration

The online driver improvement course and final test must be completed online through the provider portal. No paper test is permitted.

Course timing expectations

The online driver improvement clinic course is an eight-hour course, including the final test, and it must be completed in its entirety before a certificate of completion is issued. In this course, the final exam unlocks after at least seven hours of instruction and the certificate stays locked until the full eight-hour minimum is complete.

Course completion window

Virginia DMV requires DMV-directed students to complete the clinic within 90 days, and a court order or other outside requirement may impose an earlier deadline. Once public enrollment opens, this platform also plans to keep paid access available for 90 days after purchase unless a shorter outside deadline applies.

Identity verification

Identity verification is required throughout the course and before the final exam. A student who cannot complete identity validation may be prevented from finishing the course.

Final exam attempts

The final exam can be taken only once per business day. Students should be prepared to complete the exam personally and remain on the exam page throughout the attempt.

Safe driving points

Voluntary clinic completion may earn five safe driving points only once every 24 months. If attendance is court required, the court determines whether safe driving points are awarded, and the required court documentation must be provided before DMV can award those points.

Certificate delivery timing

Virginia DMV requires licensed online driver improvement clinics to email the electronic certificate and electronically report completion information within 24 hours. This site will display its final reporting and certificate workflow only after Virginia DMV issues the operating approval and public enrollment opens.

Commercial driver limitation

Virginia DMV states that an online driver improvement clinic will not meet the requirement of a commercial driver improvement clinic. CDL and other commercial-driver students should confirm a separate commercial clinic requirement before using this online course.

Accepted proof of completion

The DMV standardized Online Driver Improvement Clinic Certificate of Completion (DIC 552B) is the only document accepted by Virginia DMV and the courts as proof of completion of an online driver improvement clinic.

Printed certificate requirements

If the certificate is presented to DMV, it must be printed on 8.5 x 11-inch plain white bond paper. DMV does not accept certificates printed on colored or specially designed paper, paper with advertising, or certificates altered in any way.

DMV comments or concerns

For course questions, students may use the toll-free student support line, the secure portal after free account signup, or admin@nationalcourseportal.com for written follow-up. Virginia DMV also requires this website statement: "DMV is committed to promoting transportation safety through the certification of quality driver training programs. If you have any comments or concerns about this course, call our toll-free number: 1-877-885-5790."

DMV operating certificate display

After Virginia DMV issues the online clinic operating certificate, a copy of that DMV certificate will be displayed during the validation and sign-in process as required.

Support and record review

Students should start with the FAQ and course information pages while public enrollment remains closed. Once Virginia DMV approval and launch occur, free account signup will open secure portal messaging as the primary student-support path, with the published toll-free and backup phone lines available when needed.

Age and eligibility

Virginia DMV states that the driver improvement clinic may be completed online regardless of age. Students must still confirm that the online format is acceptable for their specific court, DMV, employer, or insurance requirement and provide accurate date-of-birth and identity information during registration.

Course delivery and seat-time

Course lessons are text-first and must be read in sequence. Seat-time is measured by active engagement; the timer pauses when the tab is hidden or inactive.

Data retention

Course records, identity verification answers, completion records, and certificate information are retained to support verification, regulatory review, and student support. Virginia requires completion records to be maintained for at least three years. See the Privacy Policy for details about access, correction, and retention practices.

DMV-directed price cap

Virginia's online clinic agreement states that the total cost to a person notified by DMV to complete a driver improvement clinic, including the required online test, may not exceed $100.00.

DMV course approval number

The Virginia DMV course approval number will be displayed here once Virginia DMV issues the operating certificate for this course. Until then, the provider's submission status is reflected in the disclosures above.

Refund policy

A summary of the refund policy is available on the refunds page linked from the site footer. Students should review the refund terms before purchase.

Next steps for students

Review this information to see what to expect. Enrollment will open when the course becomes available.

Course line

For fastest help, use the primary line first. Virginia-required alternate contact details appear further below.

Virginia primary line: (877) 798-0235

Regulatory alternate line (required)

Toll-free alternate line: (703) 574-0146

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