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Florida DFS-approved insurance pre-licensingOpen enrollmentBilingual EN / ES5 hours4-40

Florida Customer Representative Insurance Law, Ethics & Customer Service CE (5-Hour Elective)

A 5-hour Florida DFS-approved self-study online course for Florida Customer Representative Insurance Law, Ethics & Customer Service CE (5-Hour Elective). Sequential lessons, active-time controls, a large practice bank, unlimited random practice, a 30-question final exam, a verifiable certificate, and DICE reporting — fully bilingual English/Spanish.

Florida DFS Provider #374870 with multiple live DFS-approved courses and DICE completion reporting.

5-hour DFS-approved course
30-question Pearson VUE-style final
Bilingual English/Spanish end to end
Verifiable certificate + DICE reporting

What students get

Florida DFS-approved on 06/24/2026 for 4-40, Course ID #138986.
Pearson VUE-style practice with a 30-question, 45-minute final exam at 70% passing.
Unlimited practice exams from the large practice bank, at no extra charge, with per-option rationales.
$19.99 all-inclusive tuition with price-match review before payment.
Full English/Spanish parity, text-to-speech, identity checks, active seat time, and DICE completion reporting.
Florida DFS Provider #374870 — a track record of multiple live DFS-approved courses.

customer representative scope of authority and supervision

Covered with teaching prose, worked examples, knowledge checks, and exam-style practice.

permitted service tasks vs. licensed-agent acts

Covered with teaching prose, worked examples, knowledge checks, and exam-style practice.

the F.S. 626.2815 continuing-education cycle

Covered with teaching prose, worked examples, knowledge checks, and exam-style practice.

insurance contracts, applications, and binders

Covered with teaching prose, worked examples, knowledge checks, and exam-style practice.

premium handling and the 626.561 fiduciary trust duty

Covered with teaching prose, worked examples, knowledge checks, and exam-style practice.

endorsements, cancellation, and nonrenewal notice

Covered with teaching prose, worked examples, knowledge checks, and exam-style practice.

unfair insurance trade practices (626.9541/626.9521)

Covered with teaching prose, worked examples, knowledge checks, and exam-style practice.

Rule 69B-220 conduct standards and the supervised ethic

Covered with teaching prose, worked examples, knowledge checks, and exam-style practice.

consumer protection, privacy, and s. 501.171 data security

Covered with teaching prose, worked examples, knowledge checks, and exam-style practice.

professional service, E&O documentation, and 626.989 fraud referral

Covered with teaching prose, worked examples, knowledge checks, and exam-style practice.

Every official number, surfaced up front

Florida DFS approval, course authority, certificate, and exam details — stated plainly before you pay.

FL DFS
Approved · Provider #374870
#138986
Course ID · approved 06/24/2026
4-40
course authority
5 hr
DFS-approved hours
EN / ES
full English/Spanish parity
large
question bank · unlimited practice
30
final exam (45 min · 70%)
DICE
certificate + completion reporting

How this course works

Clear approval

Florida DFS-approved on 06/24/2026 for 4-40, Course ID #138986. Enrollment and payment are open.

Exam practice

Unlimited random practice from the large practice bank, plus a 30-question course final in 45 minutes. No extra charge.

Transparent tuition

$19.99 all-inclusive tuition, with price-match review before payment for comparable DFS-approved courses.

Completion workflow

Identity verification, active seat time, sequential lessons, verifiable certificate controls, and DICE reporting workflow after completion review.

Certificate

Verifiable course-completion certificate

After successful completion (identity, active seat time, sequential lessons, knowledge checks, and the final exam), a verifiable certificate is issued and completion is reported to Florida DFS through DICE.

State exam

After the course: the Pearson VUE state exam

This DFS-approved course satisfies the 5-hour pre-licensing education requirement. To obtain the license you must then pass the Pearson VUE state exam for Customer Representative (4-40 / 4-42) — General Elective CE and meet the DFS licensing requirements.

Florida DFS reporting included

National Course Portal reports eligible completions to the Florida Department of Financial Services (DFS) through DICE using Provider #374870, after completion review. Students receive an email confirmation once the completion roster has been accepted by DICE.

DFS-approved Course ID #138986. Completion reporting uses the DICE Course Offering active for the student's actual completion date.

Frequently asked

Before you enroll

Is this really Florida DFS-approved?

Florida DFS-approved on 06/24/2026 for 4-40, Course ID #138986. Enrollment, payment, the certificate, and DICE completion reporting are open.

How large is the practice bank?

The large practice bank provides unlimited random practice at no extra charge, with per-option rationales.

Is the whole course in Spanish?

Yes. Lessons, practice, the final exam, the certificate, and support are all available in English and Spanish, with text-to-speech.

Does this license me as an agent?

Not on its own. You must pass the Pearson VUE state exam and obtain a Florida DFS license; this course satisfies the pre-licensing education requirement.

This course is provided by Driver Course Platform LLC d/b/a National Course Portal, approved by the Florida DFS (Provider #374870, Course ID #138986, 4-40, approved 06/24/2026). Completing this course alone does not authorize you to act as an agent; the candidate must pass the Pearson VUE state exam and obtain a DFS license.