Module 1
Retail Worker Safety Act basics
5 to 7 minutes
Explains who is covered, when training is required, paid-time expectations, annual versus biennial cadence, and what the law expects from employers.
NY retail compliance
Available in English and Spanish
National Course Portal
New York Retail Workplace Violence Prevention
Open interactive core training for New York retail employers, with bilingual materials, certificate records, $3.99 employer seats, and a private completion dashboard. Employers remain responsible for site-specific exits, meeting points, emergency devices, security devices, reporting paths, and procedures.
Status
Open as an interactive core training built around NY Labor Law Section 27-e / Retail Worker Safety Act topics. Employers remain responsible for site-specific overlays, written-policy duties, paid-time delivery, and records.
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Curriculum
A curriculum structure prepared for New York retail safety law
The base curriculum covers the interactive core training, and the employer then adds the store-specific layer with exits, devices, meeting points, and other procedures required by the state.
Core modules
Module 2
Types of workplace violence and warning signs
7 to 8 minutes
Covers physical violence, threats, aggressive behavior, stalking, common retail risks, and the four sources of violence described by state guidance.
Module 3
De-escalation and personal safety
8 to 10 minutes
Builds safer responses to customer conflict, theft-related tension, threatening behavior, and situations where distancing and escalation are more appropriate than confrontation.
Module 4
Reporting, records, and anti-retaliation
6 to 8 minutes
Teaches how to make a clear report, what employers should document, why retaliation is prohibited, and how a reporting pathway supports trend review over time.
Module 5
Emergency devices and site-specific procedures
5 to 7 minutes plus employer overlay
Reserves space for exits, meeting points, emergency devices, security devices, and store procedures that must be supplied by the employer or site operator.
Module 6
Silent response and large-employer supplement
5 minutes
Adds the 2027 silent response button framework for large employers, including acceptable device formats and training expectations.
How the paths change
Core employee path
35 minutes
Retail employees
Supervisor overlay
10-minute add-on
Managers and lead staff
Large-employer silent response supplement
5 to 10 minutes
Employers with 500+ NY retail employees